Terms and conditions

Last modified: September 10, 2025

Our services

Acceptance of Terms: These Terms and Conditions (“Terms”) govern your access to and use of the Maalbardaar digital freight forwarding platform and related services (“Service”) provided by Maalbardaar Technologies Pvt Ltd (“Company,” “we,” “us,” or “our”). By creating an account, accessing, or using our Service, you agree to comply with and be bound by these Terms. If you do not agree, you are prohibited from using the Service and must discontinue use immediately.

License: Maalbardaar Technologies Pvt Ltd grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes, strictly in accordance with these Terms and the intended functionality of the platform.

Updates: You are entitled to receive software updates for the Maalbardaar application as they are made generally available by the Company. These updates may include bug fixes, new features, or enhancements. Your continued use of the Service after an update constitutes your acceptance of the Service as modified, and all updates are subject to these Terms.

Property rights

Ownership: The Service, including all underlying software, source code, designs, text, graphics, and trademarks (“Content”), is the proprietary property of Maalbardaar Technologies Pvt Ltd or its licensors and is protected by copyright, trademark, and other intellectual property laws. You acknowledge that you do not acquire any ownership rights by using the Service.

Pricing: All quotes generated through the Service are estimates based on the information you provide. Final charges are subject to change and will be based on the actual characteristics (such as weight, dimensions, and commodity type) of the shipment and the terms of the selected carrier. We reserve the right to change our service fees at any time, with notice provided to you through the Service or as otherwise agreed.

Payment: You agree to pay all applicable fees and charges for shipments booked through the Service. Payment is due at the time of booking unless other credit terms have been established in a separate agreement with us. We may use a third-party payment processor to bill you through a payment account linked to your account. Failure to make timely payments may result in the suspension or termination of your account and the withholding of services.

Prohibited activities

Unauthorized Use: You agree not to use the Service for any unlawful purpose or in any way that could harm, disable, or impair the platform. This includes, but is not limited to, providing false or fraudulent shipment information, shipping illegal or prohibited items, systematically scraping data, introducing malware or viruses, or using the platform’s content to build a competing service.

Reverse Engineering: You are strictly prohibited from, and agree not to, decompile, disassemble, reverse engineer, or otherwise attempt to derive or discover the source code or underlying algorithms of any part of the Service.

Services management

Support: Support for the Service is available through the channels listed in the Contact Information section. We will make reasonable efforts to provide assistance but do not guarantee a specific response time or that all issues will be resolved. Support is subject to availability and may be limited to certain hours of operation.

Termination: We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, without notice, for any reason, including a breach of these Terms. You may terminate your account at any time by contacting us. Upon termination, all licenses and rights granted to you will immediately cease, and you must settle any outstanding payments.

Changes to Terms: We reserve the right to modify these Terms at any time. We will notify you of any material changes by updating the “Last Updated” date of these Terms and/or by other means. Your continued use of the Service after such changes have been posted constitutes your acceptance of the new Terms.

Contact information

If you have any questions or concerns about these Terms and Conditions, please contact us.

By using our Services, you agree to abide by these Terms and Conditions, as well as our Privacy Policy, which is incorporated herein by reference.